Lead, Co-Design, Engagement and Health Equity Specialist

4 weeks ago

Toronto, Ontario, Canada Ontario Health Full time
Job Title: Lead, Co-Design, Engagement and Health Equity – Patient Access

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences, and value.

Key Responsibilities:
  • Partner Engagement: Work closely with external partners and the OH team to support the operations and evolution of Health811. This includes leading partner outreach and engagement activities related to Health811 and patient access and navigation services.
  • Co-Design: Lead the Health811 ideation sessions that support the roadmap process for annual visualization of the development journey for the Health811 process. Facilitate ideation sessions and product co-design sessions to support a design-thinking approach with multiple external partners.
  • Health Equity: Lead the development and implementation of strategies that prioritize health equity within the Health811 service, identifying and addressing barriers to access, utilization, and outcomes for equity-deserving populations.
  • Patient Navigation: Provides professional expertise, functional knowledge, and strategic advice to the Health811 team to ensure a coordinated approach to healthcare navigation-related activities across OH regional and provincial teams.
Requirements:
  • Minimum 5 years' experience working in a healthcare setting with evidence of a thorough understanding of Ontario's healthcare system and system partners.
  • Bachelor's degree in a related field.
  • Design Thinking certification preferred, or relevant work experience in applying design methodologies.
  • Proven expertise in developing and implementing meaningful and impactful engagement strategies for a wide range of partners, including patients, public, and community partners.
What We Offer:
  • Fully paid medical, dental, and vision coverage from your first day.
  • Health care spending account.
  • Premium defined benefit pension plan.
  • 3 personal days and 2 float days annually.
  • Individual contributors start at 3 weeks' vacation, and 4 weeks at 2 yrs.
  • Career development opportunities.
  • A collaborative values-based team culture.
  • Wellness programs.
  • A hybrid working model.
How to Apply:

Internal Application Deadline Date: June 11, 2024. Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

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