Community Claims Support Specialist

1 month ago

Grande Prairie, Canada Spirit Employment & Training Edmonton Inc Full time
Indigenous - Remote - Full Time

First Nations Community Claims Administrators

Key Responsibilities:

  1. Offer assistance to individuals with tact throughout the claims submission process.
  2. Build and nurture relationships with claimants.
  3. Guide claimants in completing their claim submissions and connect them with available support resources.
  4. Help claimants monitor their claim status and navigate the appeals process.
  5. Inform individuals about the claims process and settlement milestones.
  6. Engage in training sessions to enhance effective claims support.
  7. Demonstrate flexibility and adaptability to changing circumstances as needed.
Required Qualifications:

  1. At least three years of relevant experience.
  2. Diploma in Social Work.
  3. Capability to establish trust and communicate effectively with individuals experiencing (intergenerational) trauma.
  4. Proficient in using technology and online platforms.
  5. Excellent interpersonal and communication skills.
  6. Willingness to travel across Canada.
  7. Provide virtual assistance to claimants via phone, internet, or in-person interactions.
Additional Advantages:

  1. Familiarity with Indigenous regional governance frameworks.
  2. Comprehension of Indigenous culture, history, and the impacts of trauma.
  3. Awareness of colonial policies and their implications for Indigenous communities.
  4. Proficiency in an Indigenous language is a valuable asset.
  5. Tax exemption for work conducted on First Nations land.
  6. Access to a reliable vehicle.

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