Retail Sales Specialist

4 weeks ago


Winnipeg, Manitoba, Canada PET VALU Full time

Position Overview:

At Pet Valu, we pride ourselves on being one of North America's leading retailers dedicated to providing essential products and services for pets, including dogs, cats, birds, fish, reptiles, and small animals. Our stores, which include Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet, are committed to supporting local pets in need through partnerships with shelters and charities.

Role Summary:

As a Retail Sales Specialist, you will leverage your expertise and passion for pets to assist customers in selecting the best nutrition and products for their beloved companions. You will be part of a dedicated team of pet enthusiasts, and your role will be vital in ensuring a positive shopping experience for pet owners.

Key Responsibilities:

  • Engaging with customers at the register and addressing their product inquiries and pet-related concerns.
  • Assisting with product carry-ups and carry-outs.
  • Handling incoming phone calls professionally.
  • Maintaining cleanliness throughout the store, including sweeping, dusting, and tidying areas such as the self-serve dog wash.
  • Receiving and unloading product deliveries.
  • Restocking shelves to ensure product availability.
  • Caring for the store's resident pet.
  • Reorganizing merchandise as needed.
  • Executing daily operational tasks to support store functions.
  • Assisting management with various duties and requests.

Qualifications:

  • Availability during typical retail hours, including evenings, weekends, and holidays as necessary.
  • Prior experience with pets is highly valued; a strong knowledge of pet care is essential.
  • Customer service experience is beneficial, but exceptional interpersonal skills are a must.
  • Ability to lift up to 45 lbs regularly, as deliveries consist of heavy items that require movement and organization.
  • Reliable transportation to and from the workplace.

All team members will receive comprehensive in-store training and must complete a mandatory online certification program. Please consider any allergies to pets, as animals are frequently present in our stores, and various products may contain allergens.



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