Spa Operations Manager

4 weeks ago

Brandon, Manitoba, Canada Brandon nails salon and spa Full time
Job Title: Spa Supervisor

We are seeking a highly skilled and experienced Spa Supervisor to join our team at Brandon Nails Salon and Spa.

Job Summary:

The Spa Supervisor will be responsible for overseeing the daily operations of our spa, ensuring that all clients receive exceptional service and that our team members are trained and equipped to provide the highest level of care.

Key Responsibilities:
  • Assist clients with special needs and provide exceptional customer service
  • Be the point of contact for emergency situations and handle them in a professional and timely manner
  • Oversee the cleaning of specialty and difficult items
  • Prepare and submit progress reports
  • Requisition or order materials, equipment, and supplies
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Supervise, coordinate, and schedule activities of workers
  • Train staff in job duties, safety procedures, and company policies
  • Facilitate facials and other spa services
  • Establish work schedules and procedures
Requirements:
  • 3-4 years of experience in a spa or related field
  • 7 months to less than 1 year of experience in a supervisory role
  • Permanent employment
  • English language proficiency
  • 30-40 hours of work per week
About Us:

Brandon Nails Salon and Spa is a leading provider of nail and spa services. We are committed to providing exceptional customer service and a safe and healthy work environment for our team members.

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