Bilingual Service Support Analyst
1 month ago
PBS Systems is a leading provider of dealership management systems in North America, serving over 30 years in the industry. We are seeking a highly skilled and bilingual Service Support Analyst to join our Client Services team.
The RoleAs a Service Support Analyst, you will provide excellent training and support to our customers in the Service module of our software, assisting them during the development, installation, and training process. You will work closely with customers to resolve issues and provide timely support, ensuring a seamless experience.
Responsibilities- Provide training and support to customers in the Service module of our software
- Assist customers with new software installation and training
- Write up tickets and investigate issues that arise
- Escalate issues to the corresponding teams
- Maintain documentation and update processes as needed
- Respond to internal and external training requests in a timely manner
- Excellent communication skills in both English and French
- Computer proficiency with strong knowledge of Microsoft Office Suite
- 1-2 years previous experience in the automotive industry or dealership environment
- Superior customer service skills
- Excellent problem-solving and trouble-shooting skills
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- The opportunity to travel
- Access to an onsite gym at some locations and/or corporate membership to Goodlife
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Bilingual Service Support Analyst
4 weeks ago
Calgary, Alberta, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of dealership management systems (DMS) in North America, serving the retail automotive industry for over 30 years. Our software platform is designed to run all aspects of an automotive dealership, including sales, service, inventory management, and accounting modules.The OpportunityWe are seeking a highly...
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Bilingual Service Support Specialist
4 weeks ago
Calgary, Alberta, Canada PBS Systems Full timeThe OpportunityPBS Systems is a leading provider of dealership management systems in North America, and we're looking for a skilled Bilingual Service Support Analyst to join our team. As a key member of our Client Services team, you will provide exceptional training and support to our customers in the Service module of our software, ensuring they get the...
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Bilingual Service Support Specialist
4 weeks ago
Calgary, Alberta, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of dealership management systems in North America, serving the retail automotive industry for over 30 years. Our software platform is designed to run all aspects of an automotive dealership, including sales, service, inventory management, and accounting modules.The OpportunityWe are seeking a highly skilled...
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Bilingual Service Support Specialist
4 weeks ago
Calgary, Alberta, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of dealership management systems in North America, serving the retail automotive industry for over 30 years. Our software platform is designed to run all aspects of an automotive dealership, including sales, service, inventory management, and accounting modules.The OpportunityWe are seeking a highly skilled...
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Bilingual Service Support Specialist
4 weeks ago
Calgary, Alberta, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of dealership management systems in North America, serving the retail automotive industry for over 30 years. Our software platform is designed to run all aspects of an automotive dealership, including sales, service, inventory management, and accounting modules.The OpportunityWe are seeking a highly...
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Bilingual Service Support Specialist
4 weeks ago
Calgary, Alberta, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of dealership management systems in North America, serving the retail automotive industry for over 30 years. Our software platform is designed to run all aspects of an automotive dealership, including sales, service, inventory management, and accounting modules.The OpportunityWe are seeking a highly...
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Bilingual Service Support Specialist
3 weeks ago
Calgary, Alberta, Canada PBS Systems Full timeJob Title: Bilingual Service Support SpecialistPBS Systems is seeking a highly skilled Bilingual Service Support Specialist to join our Client Services team. As a key member of our team, you will provide exceptional training and support to our customers in the Service module of our software, ensuring they get the most out of our platform.Key...
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Global Service Desk Analyst
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Global Service Desk Analyst
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IT Support Analyst
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Bilingual IT Support Specialist
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IT Support Analyst
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Technical Support Specialist
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Technical Support Specialist
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Bilingual Services Coordinator
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