Cage & Coin Cashier WD1-WDB

2 weeks ago


Toronto, Ontario, Canada CB Canada Full time
Job Summary

This role is responsible for providing exceptional customer service, managing cash transactions, and maintaining a safe and welcoming work environment for all team members. The successful candidate will work under the supervision of the Manager, Cage or the Supervisor, Slot & Cage, and will be responsible for ensuring adherence to company policies and procedures.

Key Responsibilities
  • Cash Handling and Administration
    • Process cash transactions, including foreign currency exchange, traveler's cheques, short pays, over payments, cash counts, coins, and bills.
    • Monitor and report all discrepancies and suspicious cash activities.
    • Redeem value chips and gaming tickets for cash.
    • Sell racing tickets, vouchers, racing programs, and value chips as required.
  • Customer Service and Communication
    • Provide exceptional customer service to guests and team members.
    • Communicate effectively with all operational departments.
    • Build strong working relationships with guests and team members.
  • Compliance and Regulatory Requirements
    • Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.
  • Additional Responsibilities
    • Perform other duties as assigned or directed.
Requirements
  • Education and Qualifications
    • High School Diploma; post-secondary education an asset.
    • Minimum 1 year of experience in high-volume cash handling.
    • Food Safety Certification.
    • Ability to successfully obtain a Gaming License.
  • Work Environment Considerations
    • Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours.


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