Cage & Coin Cashier WD1-WDB
2 weeks ago
This role is responsible for providing exceptional customer service, managing cash transactions, and maintaining a safe and welcoming work environment for all team members. The successful candidate will work under the supervision of the Manager, Cage or the Supervisor, Slot & Cage, and will be responsible for ensuring adherence to company policies and procedures.
Key Responsibilities- Cash Handling and Administration
- Process cash transactions, including foreign currency exchange, traveler's cheques, short pays, over payments, cash counts, coins, and bills.
- Monitor and report all discrepancies and suspicious cash activities.
- Redeem value chips and gaming tickets for cash.
- Sell racing tickets, vouchers, racing programs, and value chips as required.
- Customer Service and Communication
- Provide exceptional customer service to guests and team members.
- Communicate effectively with all operational departments.
- Build strong working relationships with guests and team members.
- Compliance and Regulatory Requirements
- Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.
- Additional Responsibilities
- Perform other duties as assigned or directed.
- Education and Qualifications
- High School Diploma; post-secondary education an asset.
- Minimum 1 year of experience in high-volume cash handling.
- Food Safety Certification.
- Ability to successfully obtain a Gaming License.
- Work Environment Considerations
- Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours.
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