Cage Operations Manager

2 months ago


Toronto, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled Cage Supervisor to join our team at CB Canada. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Cashiers, ensuring the smooth operation of our cage, and maintaining the highest level of customer service.

Key Responsibilities
  • Supervise and motivate the Cage team to achieve exceptional performance and customer satisfaction
  • Prepare the cage for opening and closing, ensuring all necessary procedures are followed
  • Verify and reconcile Cashier floats, ensuring accuracy and attention to detail
  • Monitor and report any discrepancies or suspicious cash activities
  • Communicate effectively with all operational departments to ensure seamless operations
  • Build strong relationships with guests and team members, providing exceptional customer service
  • Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements
Requirements
  • High School Diploma or equivalent
  • Previous cage or cash handling experience, preferably with supervisory experience
  • Food Safety and Smart Serve Certification
  • Ability to obtain a Gaming License
  • Excellent communication and leadership skills
Work Environment

This is a regular casino and cage environment, requiring standing or sitting for long periods of time. Non-traditional work hours may be required.

CB Canada is committed to diversity, equity, and inclusion. We welcome all qualified applicants to apply and will accommodate people with disabilities throughout the recruitment and selection process.



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