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Fleet Maintenance Operations Supervisor
3 months ago
Position Overview:
As a Fleet Maintenance Operations Supervisor at Penske, you will leverage your strong communication, organizational, and multitasking abilities to inspire your team of diesel technicians, fostering a positive work environment while ensuring customer satisfaction. Your primary responsibilities will include the coordination, scheduling, and oversight of vehicle maintenance operations, encompassing preventative measures as well as mechanical and electrical repairs for a variety of vehicles.
Work Schedule: Evening shifts, Monday to Friday
Your role will involve participating in the recruitment, training, and continuous development of vehicle maintenance technicians, ensuring that our skilled workforce consistently meets customer expectations.
Ideal Candidates: Should possess a minimum of 3 years of experience in fleet vehicle maintenance management, with a preference for those who have overseen technicians. Candidates with at least 3 years of team leadership experience in a metrics-driven environment are also encouraged to apply. This position offers a pathway to advance into a leadership role within Penske, and prior mechanical experience is not a requirement.
Benefits Include:
- A modern and well-maintained work environment
- Competitive compensation package
- Attractive shift differentials
- Access to new equipment and technology from various suppliers
- Retirement savings plan with company matching
- Comprehensive health and dental benefits
- Complimentary uniforms and laundry services
- Tool and footwear allowances
- Paid vacation time along with statutory holidays and sick leave
- Tuition reimbursement opportunities
- Employee assistance programs
- Opportunities for career advancement within the organization
- Discounts for partners
All new supervisors in maintenance will participate in a training program designed to equip you with essential skills, including knowledge of vehicle components and maintenance technologies. The training emphasizes effective service department management, leadership of team members, and customer engagement strategies.
Key Responsibilities:
- Assign and prioritize tasks to fulfill customer requirements
- Ensure the quality, compliance, and safety of all Penske assets
- Manage repair, inventory, and labor expenses
- Strive to exceed customer satisfaction levels
- Mentor and coach technicians and customer service representatives
- Monitor team workload and performance
- Maintain a clean and safe working environment
- Perform additional duties as assigned by management
Qualifications:
- A positive attitude and the ability to thrive in a fast-paced, high-energy environment
- 3-5 years of experience in fleet maintenance management preferred, or at least 3 years of team management experience in a metrics-driven setting
- High School Diploma or equivalent is required
- An associate's degree or technical school certification is preferred
- Strong customer service and organizational skills are essential
- A valid driver's license is required
- Proficiency in computer applications, including Microsoft Office and web-based tools, is preferred
- Regular and predictable attendance is a critical function of this role
- Willingness to travel as needed within the district for customer visits and training
Physical Requirements:
- The physical and mental demands outlined here represent those necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.
- The associate must be able to remember and understand specific instructions and guidelines. The role requires the ability to see and communicate verbally. Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- While performing the duties of this position, the associate will frequently be required to move, stand, walk, and sit. Regular use of hands for handling and reaching is necessary. The associate must be able to lift and/or move up to 50 lbs regularly and occasionally lift and/or move up to 100 lbs.
Penske is dedicated to promoting equity in employment.
Job Category: Vehicle Maintenance Management/Supervisors
Job Family: Operations