Housekeeping Operations Supervisor

4 weeks ago


Halifax, Nova Scotia, Canada Comfort Inn Full time
Position Overview

The Housekeeping Manager at Comfort Inn is responsible for overseeing the cleanliness and maintenance of guest rooms and public areas within the hotel. This role requires a strong leader who can effectively manage a team while ensuring high standards of service and guest satisfaction.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 1 to 2 years in a supervisory role within the hospitality industry is preferred.
Work Environment
  • Primary focus on guest rooms and hotel facilities.
  • Work setting includes hotels, motels, and resorts.
Key Responsibilities
  • Supervise and lead housekeeping staff to ensure efficient operations.
  • Maintain an accurate inventory of cleaning supplies, equipment, and uniforms.
  • Oversee in-house laundry services and coordinate with external dry cleaning and valet services.
  • Address and resolve guest complaints in a timely manner.
  • Schedule and assign daily tasks to housekeeping personnel.
Team Management

Supervision of a team ranging from 11 to 15 individuals, fostering a collaborative and efficient work environment.

Physical Requirements
  • Attention to detail is crucial.
  • Ability to perform a combination of sitting, standing, and walking throughout the shift.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Demonstrated initiative and sound judgment.
  • Highly organized and reliable team player.
Additional Benefits
  • Free parking available for employees.
  • Permanent employment opportunity with a standard workweek of 35 to 40 hours.
  • Work language: English.


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