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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at KLSM Holdings Ltd. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities:- Determine Service Offerings: Develop and implement operational procedures to ensure the delivery of high-quality services to our customers.
- Health and Safety: Ensure that all health and safety regulations are followed, maintaining a safe and healthy environment for our staff and customers.
- Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
- Operations Management: Plan, organize, direct, control, and evaluate daily operations, ensuring the efficient use of resources and the achievement of business objectives.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a similar role.
- Language: English.
- Work Hours: 40 hours per week.
