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Retail Representative

2 months ago

Vancouver, British Columbia, Canada Kiehl's Since 1851 Full time

Kiehl's Since 1851: A Legacy of Excellence

We are seeking a highly motivated and customer-focused individual to join our team as a Kiehl's Customer Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Meet or Exceed Sales Goals: Achieve individual sales targets by providing personalized product recommendations, promoting Kiehl's products, and building strong relationships with customers.
  • Visual Merchandising and Store Maintenance: Ensure the store is visually appealing and well-maintained, adhering to Kiehl's visual merchandising standards.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Team Collaboration: Work collaboratively with the sales team to achieve sales goals, share knowledge, and support each other in delivering exceptional customer service.

Requirements:

  • 2+ Years of Retail Experience: Previous experience in a retail environment, preferably in a specialty store, is an asset.
  • Flexibility and Adaptability: Willingness to work flexible hours, including evenings and weekends, and adapt to changing sales environments.
  • Problem-Solving and Communication Skills: Highly resourceful, flexible, and able to solve problems in a timely manner, with excellent communication and interpersonal skills.

About Kiehl's Since 1851:

Kiehl's Since 1851 is a leading skincare and haircare brand, founded on a legacy of excellence and a commitment to delivering high-quality products. We are passionate about providing exceptional customer service and building strong relationships with our customers.