Customer Service Representative

4 weeks ago


Québec, Quebec, Canada Proforce Personnel Full time
Customer Service Coordinator Job Description

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Proforce Personnel. The successful candidate will be responsible for ensuring seamless order execution, managing customer and vendor relationships, and driving process improvements.

Key Responsibilities:
  • Process and enter orders accurately and efficiently
  • Manage discrepancies and alert relevant parties for corrective action
  • Coordinate returns and sample requests
  • Collaborate with the sales team to resolve order modifications and delivery issues
  • Evaluate and improve internal processes to enhance productivity
Requirements:
  • Minimum 2 years' experience in customer service, preferably in the apparel industry
  • Experience working with retailers like Costco
  • Proficiency in basic MS Office software

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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