Internal Sales and Customer Support Specialist

3 weeks ago


Sherbrooke, Quebec, Canada Integrated Power Services Full time

Job Title: Internal Sales and Customer Support Specialist

Company: Integrated Power Services (IPS)

Integrated Power Services (IPS) is a prominent North American provider specializing in power management solutions, electro-mechanical services, and rotating assets. With a rich history in the industry, IPS caters to a wide array of sectors, establishing itself as a trusted partner in delivering quality products and services.

As an Internal Sales and Customer Support Specialist, you will play a crucial role in enhancing customer satisfaction by effectively engaging with clients and collaborating with the internal team.

  • Assess client requirements for various products and services;
  • Guide and conclude sales transactions with prospective clients;
  • Draft quotations for equipment sales;
  • Confirm and monitor contractual agreements made by clients;
  • Facilitate dialogue with production managers;
  • Deliver post-sale assistance to nurture client relationships;
  • Develop service proposals based on submitted bids;
  • Compile technical and administrative documentation for transformer-related proposals.

Qualifications and Skills:

  • High School Diploma (DES);
  • Proficient in both French and English, with strong verbal and written communication skills;
  • Skilled in Microsoft Word, Excel, and Outlook;
  • 1-2 years of experience in sales or customer service roles.

Benefits:

  • Tuition Reimbursement Program;
  • Comprehensive Medical, Dental, and Vision benefits;
  • And additional perks.

The organization is dedicated to ensuring equal employment opportunities for all candidates.

All employment offers are contingent upon a background check.



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