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Food Service Operations Supervisor

3 months ago

Woodstock, Ontario, Canada Wendy's Full time
Position Overview

The role of a Food Service Operations Supervisor involves overseeing daily activities within a bustling food establishment. This position requires a high school diploma and approximately 7 months to less than a year of relevant experience.

Work Environment
  • Fast-paced food service venue
  • Direct customer interaction
  • Quick-service restaurant setting
  • Employer covers relocation expenses
Key Responsibilities
  • Develop strategies to achieve work schedules
  • Supervise and coordinate the efforts of staff engaged in food preparation and portioning
  • Provide training for staff on job responsibilities, hygiene, and safety protocols
  • Recruit food service personnel
  • Resolve customer inquiries and complaints
  • Analyze costs of products and services
  • Deliver exceptional customer service
  • Utilize MS Office applications
  • Plan, organize, direct, control, and assess daily operations
Supervisory Responsibilities

Oversee a team of 5-10 employees.

Technical Skills
  • Proficient in operating electronic cash registers
  • Familiarity with spreadsheet software
Work Conditions
  • Fast-paced work environment
  • Combination of sitting, standing, and walking
  • Ability to stand for extended periods
  • Permanent position
  • Work language: English
  • Standard work hours: 40 hours per week