Membership Coordinator

5 days ago


Vancouver, British Columbia, Canada The Arbutus Club Full time

Membership Administrator

The Arbutus Club is a renowned institution in Vancouver, committed to providing a welcoming and safe environment for its members. As a Membership Administrator, you will be the primary point of contact for member inquiries, ensuring timely and effective communication.

This role requires a detail-oriented and customer-focused individual who can maintain accurate and up-to-date membership records. The ideal candidate will possess excellent verbal and written communication skills, with a minimum of three years of experience in an administrative or customer service role.

Key Responsibilities:

  • Respond to member inquiries regarding their accounts in a timely manner, navigating and researching transactions as needed.
  • Prepare and send correspondence to members in both email and letter format.
  • Support the Membership Director with various administrative tasks and projects, ensuring seamless execution.
  • Maintain accurate and up-to-date membership records, making adjustments as required.
  • Lead membership tours to new or prospective members, showcasing the Club's amenities and services.

Requirements and Qualifications:

  • Excellent verbal, written, and interpersonal communication skills.
  • Minimum of three years of experience working in an administrative or customer service role.
  • Associates, bachelor's degree, diploma, or certificate in business or office administration considered an asset.
  • Ability to multitask and work well under pressure.

Benefits:

  • Competitive salary based on experience.
  • Daily meal allowance of $12.50 per day.
  • Comprehensive benefits package, including health and dental benefits after three months of employment.
  • Healthcare and Lifestyle spending account and RRSP matching after one year of employment.
  • Free on-site staff parking and corporate discount for local gym membership.
  • Staff events, training, and opportunities to move and grow within the Club.
  • Work with a fun, diverse team who are passionate about customer service.
  • Be part of Canada's leading private family Club.


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Job Title: Membership CoordinatorVancouver Aquarium Careers is seeking a highly motivated and customer-focused Membership Coordinator to join our team. As a key member of our Membership Sales and Service team, you will be responsible for managing membership records, leading sales campaigns, and providing exceptional guest experiences.Key...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Job Title: Membership CoordinatorVancouver Aquarium Careers is seeking a highly motivated and customer-focused Membership Coordinator to join our team. As a key member of our Membership Sales and Service team, you will be responsible for managing membership records, leading sales campaigns, and providing exceptional guest experiences.Key...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Job Title: Membership CoordinatorVancouver Aquarium Careers is seeking a highly motivated and customer-focused Membership Coordinator to join our team. As a key member of our Membership Sales and Service team, you will be responsible for managing membership records, leading sales campaigns, and providing exceptional guest experiences.Key...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Job Title: Membership CoordinatorVancouver Aquarium Careers is seeking a highly motivated and customer-focused Membership Coordinator to join our team. As a key member of our Membership Sales and Service team, you will be responsible for managing membership records, leading sales campaigns, and providing exceptional guest experiences.Key...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Membership Sales and Guest Experience Coordinator Vancouver Aquarium, a leading attraction and educational institution, is seeking a highly motivated and customer-focused individual to join our team as a Membership Sales and Guest Experience Coordinator. As a key member of our team, you will play a vital role in delivering exceptional guest experiences and...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Membership Coordinator to join our team at the Vancouver Aquarium. As a key member of our Membership Sales and Services team, you will be responsible for managing membership data, leading sales campaigns, and providing exceptional customer service to our members.Key ResponsibilitiesMembership...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Membership Coordinator to join our team at the Vancouver Aquarium. As a key member of our Membership Sales and Services team, you will be responsible for managing membership data, leading sales campaigns, and providing exceptional customer service to our members.Key ResponsibilitiesMembership...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Membership Coordinator to join our team at the Vancouver Aquarium. As a key member of our Membership Sales and Services team, you will be responsible for managing membership data, leading sales campaigns, and providing exceptional customer service to our members.Key ResponsibilitiesMembership...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Seeking a Membership Sales and Guest Experience Associate to join the Vancouver Aquarium team, responsible for promoting membership sales and delivering exceptional guest experiences. The Vancouver Aquarium is a world-renowned institution dedicated to bringing families closer together and creating lasting memories. Our Core Values – exceeding guest...


  • Vancouver, British Columbia, Canada Vancouver Aquarium Careers Full time

    Manage membership sales and guest services at the Vancouver Aquarium, a leading attraction in the city. The Vancouver Aquarium is a world-renowned attraction that prides itself on creating unforgettable experiences for families. Our core values of exceeding guest expectations, serving others, and creating emotional connections guide our actions. We are...

  • Membership Coordinator

    16 minutes ago


    Vancouver, British Columbia, Canada The Arbutus Club Full time

    Membership AdministratorThe Arbutus Club is a prestigious private family club that has been a landmark in Vancouver since 1964. Our motto is 'Putting Families First' and we value a happy and safe work environment.We are seeking a detail-oriented and customer-focused Membership Administrator to join our team. This role is crucial in ensuring that our members...


  • Vancouver, British Columbia, Canada The Arbutus Club Full time

    Membership Administrator RoleThe Arbutus Club, a prestigious private family club, is seeking a detail-oriented and customer-focused Membership Administrator to join our team.Key Responsibilities:Respond to member inquiries regarding their accounts in a timely manner by navigating and researching transactions, and printing statements upon request.Responsible...


  • Vancouver, British Columbia, Canada The Arbutus Club Full time

    Membership Administrator RoleThe Arbutus Club, a prestigious private family club, is seeking a detail-oriented and customer-focused Membership Administrator to join our team.Key Responsibilities:Respond to member inquiries regarding their accounts in a timely manner by navigating and researching transactions, and printing statements upon request.Responsible...


  • Vancouver, British Columbia, Canada The Arbutus Club Full time

    Membership AdministratorThe Arbutus Club is a prestigious private family club that has been a landmark in Vancouver since 1964. Our motto is 'Putting Families First' and we value a happy and safe work environment.As a Membership Administrator, you will be the point of contact for member inquiries, providing timely and accurate responses. You will be...


  • Vancouver, British Columbia, Canada The Arbutus Club Full time

    Membership AdministratorThe Arbutus Club is a prestigious private family club that has been a landmark in Vancouver since 1964. Our motto is 'Putting Families First' and we value a happy and safe work environment.As a Membership Administrator, you will be the point of contact for member inquiries, providing timely and accurate responses. You will be...


  • Vancouver, British Columbia, Canada The Arbutus Club Full time

    Membership AdministratorThe Arbutus Club, a renowned Vancouver landmark since 1964, is committed to providing a welcoming and safe work environment. Our motto, 'Putting Families First,' reflects our values and dedication to excellence.As the Membership Administrator, you will serve as the primary point of contact for member inquiries, ensuring timely and...


  • Vancouver, British Columbia, Canada The Arbutus Club Full time

    Membership AdministratorThe Arbutus Club, a renowned Vancouver landmark since 1964, is committed to providing a welcoming and safe work environment. Our motto, 'Putting Families First,' reflects our values and dedication to excellence.As the Membership Administrator, you will serve as the primary point of contact for member inquiries, ensuring timely and...


  • Vancouver, British Columbia, Canada Science World Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Admissions/Membership Team Member at Science World. As a key member of our Visitor Experience team, you will provide exceptional service to our guests, ensuring a welcoming and engaging experience for all visitors.Key ResponsibilitiesAssist visitors with their...


  • Vancouver, British Columbia, Canada Science World Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Admissions/Membership Team Member at Science World. As a key member of our Visitor Experience team, you will provide exceptional service to our guests, ensuring a welcoming and engaging experience for all visitors.Key ResponsibilitiesAssist visitors with their...


  • Vancouver, British Columbia, Canada Vancouver Arena LP -Arena FT Full time

    About the RoleVancouver Arena LP - Arena FT is seeking a highly skilled and experienced Director, Membership Sales and Revenue Growth to join our team. As a key member of our leadership team, you will be responsible for driving revenue growth and developing a high-energy sales culture that emphasizes training, development, and consistent feedback.Key...