Customer Service Assistant

4 weeks ago


Kentville, Nova Scotia, Canada Farm Credit Canada Full time

Position Overview:

We are seeking a dedicated individual to join our team in a casual capacity, providing essential support in customer service. The ideal candidate will possess strong interpersonal skills and a commitment to delivering excellent service.

Key Responsibilities:

  • Assist customers with inquiries both in-person and via telephone.
  • Update and maintain customer records, ensuring accuracy in account information.
  • Manage incoming and outgoing correspondence, order necessary office supplies, and coordinate appointments.
  • Process customer payments, handle receipts, and perform daily bank deposits.

Qualifications:

  • Strong focus on customer satisfaction with excellent teamwork abilities.
  • A positive demeanor that fosters connections with clients.
  • Highly organized with the ability to manage multiple tasks effectively.
  • Capable of adapting to change, making informed decisions, and resolving issues.

Requirements:

  • A certificate in office administration or a minimum of one year of relevant experience (or a suitable combination of education and experience).
  • Fundamental administrative skills.
  • A passion for the agricultural sector.


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