Customer Service Assistant
4 weeks ago
Position Overview:
We are seeking a dedicated individual to join our team in a casual capacity, providing essential support in customer service. The ideal candidate will possess strong interpersonal skills and a commitment to delivering excellent service.
Key Responsibilities:
- Assist customers with inquiries both in-person and via telephone.
- Update and maintain customer records, ensuring accuracy in account information.
- Manage incoming and outgoing correspondence, order necessary office supplies, and coordinate appointments.
- Process customer payments, handle receipts, and perform daily bank deposits.
Qualifications:
- Strong focus on customer satisfaction with excellent teamwork abilities.
- A positive demeanor that fosters connections with clients.
- Highly organized with the ability to manage multiple tasks effectively.
- Capable of adapting to change, making informed decisions, and resolving issues.
Requirements:
- A certificate in office administration or a minimum of one year of relevant experience (or a suitable combination of education and experience).
- Fundamental administrative skills.
- A passion for the agricultural sector.
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