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Strategic Business Performance Leader

2 months ago


Montreal, Quebec, Canada BDC Full time
About the Role

We are seeking a highly skilled and experienced Strategic Business Performance Leader to join our team at BDC. As a key member of our organization, you will play a critical role in enabling us to meet our strategic objectives by leading the development and implementation of our business performance measurement strategy.

Key Responsibilities
  • Lead the development and implementation of our business performance measurement strategy, including the design and implementation of performance metrics and targets.
  • Drive the Corporate Planning process and oversee its execution through operational, financial, and customer service performance; recommend mitigation actions as required.
  • Cultivate esteemed advisory relationships within the organization and with key strategic partners to ensure robust and enduring relationships to establish operational alignment.
  • Develop performance targets for the COO LT and influence decision making and navigate complex stakeholder relationships and negotiations to enable the COO team to set and achieve Corporate Plan objectives.
  • Design, implement and communicate performance guidelines and metrics across the COO organization, providing the right tools to effectively implement and measure business performance.
  • Actively contribute to the definition of the COO scorecard and its performance objectives and manage the year-end variable pay allocation process.
  • Play an integral role in the prioritization and annual business unit planning exercise to align performance targets and measurement strategy with COO strategic objectives.
  • Act as a strategic advisor to the COO LT, overseeing our monthly performance and recommend next-best action to achieve strategic objectives.
  • Oversee our governance calendar and lead the production of high-quality and timely business deliverables, analysis and insights for the COO.
  • Be the D&A single point of contact for the COO, act as a catalyst simplifying support pathways, promoting interdepartmental partnership.
  • Lead the analytics team to conduct complex data analysis that will provide actionable insights into business performance, customer behaviors, market trends, and operational efficiency.
  • Present analytical findings and strategic recommendations to stakeholders and executive leadership in a clear and compelling manner.
  • Oversee the design, development and operationalization of dashboards and periodic operational reports and, perform a business diagnostic identifying trends, root-causes and recommend mitigating actions to the COO LT.
  • Drive the adoption of analytics and business intelligence tools across the organization to foster a data-driven culture.
Requirements
  • Possess a bachelor's degree in business, finance, economics, statistics, or a related field, with a master's degree or MBA highly regarded.
  • Bring a minimum of 10 years of expertise in banking, performance measurement, and project management.
  • Minimum 5 years of leadership experience, guiding teams to success.
  • A track record of being results-driven, consistently delivering quantifiable and significant impact.
  • Exhibit a forward-thinking mindset, proactively seeking and implementing improvements.
  • Strong data acumen, interpreting and leveraging data to drive decisions.
  • Maintain a disciplined approach to analysis, ensuring precision and accuracy.
  • Showcase strong negotiating skills, balancing firmness with diplomacy.
  • Known as a visionary leader, fostering strategic partnerships and cross-functional collaboration.
  • Excel in distilling complex information into clear, concise messages.
  • Skilled in managing multiple stakeholders and navigating tight deadlines with ease.
  • Bilingual – Spoken and written in both official languages (English & French).