Strategic People Leader

2 months ago


Montreal, Quebec, Canada Inoria Inc. Full time

Inoria Inc. is a leading partner in the evolution of contact center operations. We empower organizations to navigate their digital transformation journey through customized optimization, implementation, and integration services. Our team is passionate about enriching the customer experience. We are seeking a Director of People and Culture to support our vision and goals. This role is responsible for co-creating business strategies, advising on people management, shaping the company culture, and enhancing employee experience and development. The Director will work closely with the management team to provide strong leadership and expertly support the executive and management teams. Key responsibilities include collaborating with the management team to develop and execute business strategies, ensuring alignment of efforts to achieve the company's vision and goals, and expertly supporting people leaders in areas of conflict resolution, coaching, and communication. The Director will also align change management, talent development, and related initiatives to business strategies, represent Inoria as a true ambassador, and prioritize own growth and development. The ideal candidate will have exceptional relationship-building skills, prior experience as a strategic business partner, and knowledge of current legislation related to employment. A master's degree in business or psychology is an asset, and bilingualism in French and English is a must. Professional Services and/or Technology industry experience is highly preferred. If you are a strategic leader with a passion for people development, we encourage you to apply.



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