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Account Manager

3 months ago

Burlington, Ontario, Canada Gerrie Electric Wholesale LTD Full time
Position Overview

Gerrie Electric Wholesale LTD is a leading independent electrical distributor, recognized for our commitment to excellence and customer satisfaction. As a family-owned Canadian enterprise, we take pride in our achievements, including being a Platinum Club winner of Canada's Best Managed Companies. Our mission is to empower our customers by providing outstanding service and support.

This role is integral to our Automation Group, focusing on the daily management of customer accounts. Responsibilities include:

  • Customer Engagement: Serve as the primary contact for addressing customer automation requirements.
  • Sales Support: Provide both pre-sale design and post-sale assistance to ensure customer success.
  • Business Development: Create and implement strategic business plans aimed at driving sales growth.
  • Training and Presentations: Conduct seminars and training sessions for customers to enhance their understanding of our products.
  • Opportunity Identification: Recognize and propose new products and service solutions.
  • Collaboration: Work closely with Account Managers, Product Managers, and other sales personnel to achieve common goals.

Quality Assurance: Maintain high standards of customer satisfaction and product support across all offerings.

We value continuous professional development and encourage participation in networks to expand knowledge and skills. Additionally, involvement in committees and special projects is welcomed.

Qualifications:

  • Completion of a 2-year technician or 3-year electrical/electronic/computer technology program with a focus on automation and control systems.
  • Proven experience in Electrical/Automation technical sales.
  • Familiarity with industrial automation, networking, and electrical power systems.
  • Strong strategic thinking, presentation, communication, and relationship-building abilities.
  • Proficiency in Microsoft Office Suite.

We offer a comprehensive benefits package, including major medical and dental coverage, a pension plan with contribution matching, and opportunities for training and career advancement.