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Care Coordinator
2 months ago
Job Summary
The Care Coordinator is a vital role within our organization, responsible for delivering exceptional patient experiences and supporting the smooth operation of our clinics. As a Care Coordinator, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their care journey.
Key Responsibilities
- Provide administrative support to the clinic team, ensuring seamless communication and coordination of patient care.
- Coordinate patient intake, data entry, and scheduling, ensuring accurate and timely information is captured and shared.
- Develop and maintain strong relationships with patients, staff, and external partners, fostering a culture of collaboration and respect.
- Manage patient records, ensuring confidentiality and compliance with regulatory requirements.
- Process payments and invoices, maintaining accurate financial records.
- Coordinate courier packages and mail, ensuring timely and secure delivery of patient information.
- Provide administrative support to the Care Coordinator Manager and Clinic Director, contributing to the overall success of the clinic.
Qualifications & Core Competencies
- High School Diploma, G.E.D. or equivalent.
- Excellent customer service skills and telephone etiquette.
- High degree of organizational skills and ability to prioritize and multi-task.
- Excellent communication (verbal/written) and interpersonal skills.
- Strong computer and data entry skills.
- Flexible and adaptable to change.
- Experience in a healthcare or administrative setting an asset.
What We Offer
Lifemark Health Group is committed to providing a supportive and inclusive work environment that values diversity and promotes employee well-being. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
