Supervisor, Client Services Manager
2 weeks ago
We are seeking a highly skilled and experienced Supervisor to join our Client Services team at LifeLabs. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our site locations in the Ladysmith, BC area.
Key Responsibilities- Lead and manage a team of employees, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.
- Develop and implement business plans, setting objectives and targets to drive growth and improvement in our operations.
- Manage workflow, client service, occupational health and safety, and resources within assigned sites, ensuring compliance with corporate policies and procedures.
- Collaborate with peers and support groups to obtain the necessary resources and support to achieve business objectives.
- Participate in local Leadership Teams and provide timely and effective communication to area staff.
- High school graduate or equivalent experience.
- Graduate of a lab assistant program or comparable practical experience.
- 3-5 years of experience in Healthcare.
- Leadership experience is an asset. Supervisory experience would be preferred.
- Phlebotomy skills, Home Care and/or Data Sort experience are required.
- Must be a self-starter and able to create a positive employee relations climate, fostering common goals and teamwork.
- Proven ability to implement business plans, including setting objectives and targets, and leading smaller special projects.
- Office time plus regular travel to assigned locations, client visits, and travel to surrounding regions to provide coverage.
- As needed, may be required to perform phlebotomy and undergo an annual competency assessment.
- Must have reliable transportation.
- Evenings and weekend work may be required.
- A competitive salary range of $65,000 - $75,000 per year.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A retirement savings plan with employer matching contributions.
- A generous vacation entitlement and employee wellness program.
- Professional development and membership reimbursement opportunities.
- Access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, and Costco Membership.
LifeLabs is a leading healthcare company that provides diagnostic testing and laboratory services to patients and healthcare providers across Canada. We are committed to delivering high-quality patient care and exceptional customer service, while fostering a positive and inclusive work environment.
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Supervisor, Client Services Manager
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Ladysmith, British Columbia, Canada LifeLabs Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor to join our Client Services team at LifeLabs. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our team members, ensuring the delivery of high-quality services to our clients, and driving business growth and improvement.Key...
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Supervisor, Client Services Manager
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Ladysmith, British Columbia, Canada LifeLabs Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor to join our Client Services team at LifeLabs. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our team members, ensuring the delivery of high-quality services to our clients, and driving business growth and improvement.Key...
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