HR Operations Specialist

6 days ago


Hamilton, Ontario, Canada Hamilton Health Sciences Full time

Job Summary

The HR Operations Specialist will provide operational and strategic support to HHS leaders, physicians, and employees. This role is part of the broader Human Resources Portfolio, which includes Health Safety and Wellness, HR Support Services, Employee & Labour Relations, Organizational Development, and Human Rights & Diversity.

Key Responsibilities

  • Provide HR support to leaders within their assigned portfolio, up to and including the Director level.
  • Collaborate with the HR Business Partner to deliver effective service delivery within their assigned portfolio.
  • Act as a trusted advisor to leaders on HR issues and initiatives, supporting the execution of business operations while aligning with the strategic corporate plan.
  • Provide consultative support to leaders within an assigned client group, ensuring alignment with Hospital policies and procedures, legislation, collective agreements, and the Corporate Mission, Vision, and Values.
  • Minimize risk and financial liability to the organization.

Requirements

  • Undergraduate degree in HR or related field, or equivalent related experience.
  • Post-graduate Diploma or Certificate in Human Resources Management.
  • Certified Human Resources Professional (CHRP) an asset.
  • HR Generalist experience in a complex unionized and/or hospital environment.
  • Sound knowledge of employment law, including Ontario Human Rights Code, Employment Standards Act, and Ontario Labour Relations Act.
  • Proven track record of developing and delivering value-added HR solutions.
  • Excellent research and analytical capabilities.
  • Exceptional project management skills and demonstrated ability to manage multiple and competing priorities simultaneously in a complex environment.
  • Demonstrated ability to make recommendations to management and influence business decisions based on thorough analysis.
  • Strong facilitation and conflict resolution skills.
  • Demonstrated conceptual, analytical, and problem-solving skills.
  • Strong understanding of HR systems (Oracle HCM Cloud, PeopleSoft, Taleo, etc.).
  • Advanced technical skills in Microsoft Office applications (Excel, Word, PowerPoint, Publisher, etc.).
  • Experience and technical knowledge/exposure to HR best practices in various HR disciplines, such as administration, employee/labour relations, recruitment and selection, organization design, performance management.
  • Excellent communication and interpersonal skills, with proven ability to build trust with clients, engage effectively with leaders and employees in a tactful and diplomatic manner.
  • Excellent relationship-building skills, ability to influence without authority, and persuasive communication skills.
  • Willingness to be flexible with working hours to suit operational requirements.
  • Demonstrated organizational skills, and ability to thrive in a fast-paced high-volume environment.
  • Effectively able to manage work independently.

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