Food Service Team Lead

1 month ago

Midland, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and supervise a team of food service staff to ensure excellent customer service and food quality.
  • Requisition food and kitchen supplies to maintain inventory levels and ensure efficient operations.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that food and service meet quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and operational decisions.
  • Prepare and submit reports to management to ensure transparency and accountability.
Requirements:
  • 1-2 years of experience in a food service or hospitality role.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Physical stamina to stand for extended periods and perform manual tasks.
Working Conditions:
  • Fast-paced environment with tight deadlines.
  • Standing for extended periods and performing manual tasks.
  • Ability to work in a team environment and communicate effectively with colleagues.
Personal Suitability:
  • Client focus and excellent communication skills.
  • Efficient interpersonal skills and ability to work in a team environment.
  • Flexibility and adaptability in a fast-paced environment.

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