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Senior Payment Operations Specialist

1 month ago


Toronto, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled and experienced Payment Operations Specialist to join our team at Scotiabank. As a key member of our Global Transaction Banking team, you will be responsible for leading and driving a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Key Responsibilities
  • Verify and process wire payment instructions in a timely and efficient manner, ensuring compliance with bank procedures and regulations.
  • Proactively identify and resolve issues related to payment formatting, errors, and inconsistencies.
  • Participate in process improvements and quality control initiatives to enhance operational efficiency and customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless execution of payments and adherence to risk management frameworks.
  • Develop and implement strategies to build a high-performance team, fostering an inclusive work environment and promoting employee growth and development.
Requirements
  • Working knowledge of bank operating and administrative processes to resolve day-to-day problems.
  • Strong understanding of payment rules and regulations governing international and domestic wire payments.
  • Excellent communication and interpersonal skills to effectively collaborate with stakeholders.
What We Offer

At Scotiabank, we value diversity, equity, and inclusion. We offer a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.