Head of Partnerships

3 days ago


Kitchener, Ontario, Canada Smile Full time
About the Role

The Head of Partnerships will be responsible for driving sales to expand our business by leveraging agency partnerships. This is a senior-level, individual contributor role, ideal for someone eager to utilize their skills and experience to establish a successful partner program from the ground up.

We are looking for a team member who excels in building and maintaining agency partnerships while also strategizing for the future. If you are passionate about partner management and identifying new business opportunities through partnership collaborations, then this role is perfect for you.

Key Responsibilities
  • Stay informed about industry trends and potential opportunities to ensure Smile remains at the forefront of the loyalty program industry.
  • Identify, negotiate, and close new partnership opportunities with agencies to drive revenue and enhance Smile's market position.
  • Build and maintain strong relationships with key agency partners, ensuring mutual growth and success.
  • Work closely with agency partners to drive sales by ensuring that all partners are up to date on Smile's latest offerings.
  • Set targets and forecast expected revenue through the partner program, monitor performance, and report on effectiveness.
Requirements
  • Experience in partnership development & management, channel sales, with a strong focus on agency partnerships in the eCommerce industry.
  • Proven ability to develop and execute successful partnerships with agencies.
  • Successful sales experience with eCommerce and/or SaaS products.
  • Ability to work collaboratively with cross-functional teams at Smile & at agencies.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Strong negotiation and relationship-building skills.
  • Strategic thinker with a proactive approach to identifying and leveraging opportunities.
  • Self-motivated and results-oriented.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Strong network within the SaaS or tech industry, with existing agency relationships preferred.
About Smile

At Smile, we strive to make people happy - from the merchant to their consumer, to our own team. We are a globally distributed company with employees in Canada, the USA, South America, EMEA, and APAC. We've been recognized as a "Best Place to Work" in Canada and look forward to expanding this on a global scale.

We value diversity and are proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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