Health Information Specialist

5 days ago

Steinbach, Manitoba, Canada Southern Health-Santé Sud Full time
Job Summary

As a Registration Clerk with Southern Health-Santé Sud, you will play a vital role in ensuring the accurate and efficient collection of patient information. This position requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Collect and verify patient information in accordance with provincial client registry best practices
  • Provide exceptional customer service and maintain a professional demeanor at all times
  • Ensure accurate and efficient communication and reception services
  • Work collaboratively with the Registration Services Coordinator and other healthcare professionals to achieve organizational objectives
  • Maintain confidentiality and handle sensitive information with discretion
Requirements
  • Grade 12 education or equivalent
  • Completion of a recognized Medical Office Assistant Program
  • Completion of a recognized Medical Terminology course
  • Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system
  • Recent clerical and customer service experience
  • Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare-related legislation
  • Proficiency in Microsoft Office applications and email
  • Accurate keyboarding/typing skills of 40 wpm
  • Demonstrated knowledge of electronic health records
  • Demonstrated ability to provide a high level of attention to detail and accuracy
  • Demonstrated ability to work in a fast-paced and changing environment
  • Demonstrated approachable and welcoming demeanor
  • Demonstrated written and oral communication skills
  • Demonstrated organizational, decision-making, and problem-solving skills
  • Demonstrated ability to display independent judgment
  • Demonstrated ability to respect and promote a culturally diverse population
  • Demonstrated ability to prioritize in a changing environment
  • Demonstrated ability to build and maintain professional working relationships
  • Demonstrated ability to work in a team as well as independently
Conditions of Employment
  • Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check, and Child Abuse Registry Check, as appropriate
  • All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy
  • Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00

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