Current jobs related to Director of Operations - Dorval, Quebec - Marriott International

  • Director of Operations

    4 weeks ago

    Dorval, Quebec, Canada Marriott International Full time

    Job SummaryThe Director of Operations is responsible for leading the strategic business direction of the hotel's operations. This includes overseeing the Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments. The Director works closely with department heads to develop and implement...

  • Director of Operations

    4 weeks ago

    Dorval, Quebec, Canada Marriott International Full time

    Job SummaryThe Director of Operations is responsible for leading the strategic business direction of the hotel's operations. This includes overseeing the Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments. The Director works closely with department heads to develop and implement...

  • Dining Operations Director

    19 hours ago

    Dorval, Quebec, Canada Marriott International Full time

    OverviewAt Marriott International, we are committed to delivering exceptional experiences for our guests. As a Dining Operations Director, you will play a vital role in ensuring the highest standards of quality and service in our food and beverage operations.

  • Financial Operations Director

    3 weeks ago

    Dorval, Quebec, Canada Nortek, Inc Full time

    Job SummaryNortek, Inc is seeking a highly skilled Financial Operations Director to lead the company's financial reporting, budgeting, and planning efforts. The ideal candidate will have a strong background in accounting principles and experience in a manufacturing industry.Key ResponsibilitiesAssist the CFO in maintaining key business indicators and...

  • Operational Strategy Director

    1 week ago

    Dorval, Quebec, Canada Marriott International Full time

    Job SummaryAs the Director of Hotel Operations and Performance at Marriott International, you will be responsible for leading the strategic business operations of our hotel. This role involves developing and implementing departmental strategies, ensuring the implementation of brand service standards, and driving growth through revenue maximization.Key...

  • Air Canada Director

    1 month ago

    Dorval, Quebec, Canada Randstad Full time

    Be Part of a Leading AirlineAt Air Canada, we're proud to be a symbol of Canadian excellence. As a Director of Schedule Planning, you'll play a key role in shaping our airline's future. Reporting to the Senior Director Seasonal & Network Planning – North America, you'll be responsible for:Key Responsibilities:Developing and implementing schedule planning...

  • Air Canada Director

    1 month ago

    Dorval, Quebec, Canada Randstad Full time

    Be Part of a Leading AirlineAt Air Canada, we're proud to be a symbol of Canadian excellence. As a Director of Schedule Planning, you'll play a key role in shaping our airline's future. Reporting to the Senior Director Seasonal & Network Planning – North America, you'll be responsible for:Key Responsibilities:Developing and implementing schedule planning...

  • Business Unit Director

    4 weeks ago

    Dorval, Quebec, Canada Top Aces Full time

    Job Title: Business Unit DirectorTop Aces is seeking a highly skilled Business Unit Director to join our team. As a key member of our leadership team, you will be responsible for driving business growth and profitability.Key Responsibilities:Establish and monitor financial KPIs to drive business strategic discussions.Represent the VP/CFO in normal course of...

  • Business Unit Director

    4 weeks ago

    Dorval, Quebec, Canada Top Aces Full time

    Job Title: Business Unit DirectorTop Aces is seeking a highly skilled Business Unit Director to join our team. As a key member of our leadership team, you will be responsible for driving business growth and profitability.Key Responsibilities:Establish and monitor financial KPIs to drive business strategic discussions.Represent the VP/CFO in normal course of...

  • Regional Sales Director

    1 month ago

    Dorval, Quebec, Canada J.D. Irving Full time

    Regional Sales Director **About the Opportunity** Midland Transport Limited is a leading transportation company in Quebec, known for its exceptional customer service. Our services include Less Than Truckload (LTL), Truckload (T/L), and Courier Services, providing a one-stop shopping experience for our customers. **Key Responsibilities** * Develop and...

  • Regional Sales Director

    1 month ago

    Dorval, Quebec, Canada J.D. Irving Full time

    Regional Sales Director **About the Opportunity** Midland Transport Limited is a leading transportation company in Quebec, known for its exceptional customer service. Our services include Less Than Truckload (LTL), Truckload (T/L), and Courier Services, providing a one-stop shopping experience for our customers. **Key Responsibilities** * Develop and...

  • Strategic Operations Leader

    3 weeks ago

    Dorval, Quebec, Canada Marriott International Full time

    Job SummaryThe Director of Operations is responsible for leading the strategic business direction of the hotel's operations. This includes overseeing the Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments. The Director works closely with department heads to develop and implement...

  • Director, Customer Value Optimization

    2 weeks ago

    Dorval, Quebec, Canada Air Canada Full time

    Company OverviewAir Canada is a leading Canadian airline and a symbol of Canadian culture, known for its commitment to excellence and customer satisfaction. With a rich history, the company has evolved to become one of the largest airlines in North America, offering a wide range of services and products to its customers.SalaryThe salary for this position is...

  • Strategic Hotel Operations Leader

    3 weeks ago

    Dorval, Quebec, Canada Marriott International Full time

    Job SummaryThe Director of Hotel Operations and Strategy is responsible for leading the hotel's operations team to deliver exceptional guest experiences and drive business results. This strategic leader will develop and implement departmental strategies, ensuring alignment with the brand's service vision and business objectives.Key ResponsibilitiesDevelop...

  • Regional Director of Sales and Customer Services

    2 weeks ago

    Dorval, Quebec, Canada Midland Transport Full time

    Job OverviewMidland Transport is seeking a seasoned professional to lead its Quebec sales team as Regional Director of Sales and Customer Services. This role is a key position in driving business growth and maintaining the company's reputation for superior quality service.Key ResponsibilitiesLead and coach a team of five Account Managers to achieve sales...

  • Restaurant Operations Manager

    1 month ago

    Dorval, Quebec, Canada HMSHost at Montréal–Pierre Elliott Trudeau International Airport Full time

    PurposeThe purpose of this role is to assist in the tactical execution of restaurant management operations at HMSHost at Montréal–Pierre Elliott Trudeau International Airport. The Shift Manager I ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The role involves making management decisions using...

  • Restaurant Operations Manager

    1 month ago

    Dorval, Quebec, Canada HMSHost at Montréal–Pierre Elliott Trudeau International Airport Full time

    PurposeThe purpose of this role is to assist in the tactical execution of restaurant management operations at HMSHost at Montréal–Pierre Elliott Trudeau International Airport. The Shift Manager I ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The role involves making management decisions using...

  • Restaurant Operations Manager

    1 month ago

    Dorval, Quebec, Canada HMSHost at Montréal–Pierre Elliott Trudeau International Airport Full time

    PurposeThe purpose of this role is to assist in the tactical execution of restaurant management operations at HMSHost at Montréal–Pierre Elliott Trudeau International Airport. The Shift Manager I ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The role involves making management decisions using...

  • Regional Sales Director

    1 week ago

    Dorval, Quebec, Canada Midland Transport Full time

    Job SummaryMidland Transport, a leading transportation company in Atlantic Canada, Quebec, Ontario, and the northeastern United States, is seeking an experienced Regional Sales Director to lead its Quebec sales team. With over 50 years of industry experience, we have grown into a dynamic company driven by our professional team of employees, drivers, and...

  • Customer Experience Marketing Director, Aerospace Industry

    2 weeks ago

    Dorval, Quebec, Canada Bombarbier Full time

    Looking for a challenging opportunity in the aerospace industry? We are seeking a highly skilled and experienced Customer Experience Marketing Director to join our team at Bombardier.Company OverviewAs a leading manufacturer of business aircraft, Bombardier is dedicated to delivering exceptional customer experiences and exceptional products. Our team...

Director of Operations

2 months ago

Dorval, Quebec, Canada Marriott International Full time

Job Summary

The Director of Operations will lead the strategic business direction of the hotel's operations, overseeing Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments. This role will work closely with department heads to develop and implement departmental strategies, ensuring alignment with the brand's service strategy and initiatives. The Director will ensure hotel operations meet brand standards, focus on growing revenues, and maximize financial performance.

Candidate Profile

Education and Experience

• A 2-year degree in Business Administration, Hotel and Restaurant Management, or a related field, with 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or a related professional area.

OR

• A 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field, with 2 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or a related professional area.

Key Responsibilities

Managing Profitability

• Analyze service issues and identify trends to drive improvement.

• Make and execute decisions to drive hotel performance and achieve goals.

• Work with the hotel management team to develop an operational strategy aligned with the brand's business strategy.

Managing Revenue Goals

• Monitor hotel operations sales performance against budget.

• Review reports and financial statements to determine hotel operations performance against budget.

• Coach and support operations teams to effectively manage occupancy, rate, wages, and controllable expenses.

Leading Operations and Department Teams

• Champion the brand's service vision and ensure alignment amongst hotel leadership teams.

• Develop systems to enable employees to understand guest satisfaction results.

• Communicate a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

• Review guest feedback with leadership teams and ensure appropriate corrective action is taken.

• Respond to and handle guest problems and complaints.

• Stay visible and interface with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.

Managing and Conducting Human Resources Activities

• Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.

• Ensure employees are treated fairly and equitably.

• Foster employee commitment to providing excellent service and participate in daily stand-up meetings.

• Set goals and expectations for direct reports using the performance review process and hold staff accountable for successful performance.

• Solicit employee feedback and review employee satisfaction results to identify and address employee problems or concerns.

Salary Range

The salary range for this position is $116,000 to $149,000 annually.

Equal Opportunity Employer

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.