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Loan Administration Specialist
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About Community Trust Company
Community Trust Company is a leading provider of financial services, dedicated to helping individuals and businesses achieve their financial goals. Our team of experts is committed to delivering exceptional service and support to our clients.
Job Summary
We are seeking a highly skilled Mortgage Servicing Specialist to join our team. As a Mortgage Servicing Specialist, you will be responsible for managing the administration of mortgages, ensuring timely and accurate processing of loan documents, and providing exceptional customer service to our clients.
Key Responsibilities
- Manage the administration of mortgages, including reviewing and processing loan documents, and ensuring timely and accurate payment of loan proceeds.
- Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless communication and coordination of loan processing.
- Identify and implement process improvements to increase efficiency and reduce errors.
- Ensure compliance with regulatory requirements and company policies.
Requirements
- Minimum of 1 year of experience in mortgage administration or a related field.
- Post-secondary education in a related field, such as finance or business.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
- Ability to work in a fast-paced environment and meet deadlines.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
