Loan Support Specialist
2 weeks ago
At goeasy Ltd., we're seeking a highly skilled Loan Support Administrator to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth flow of loan applications and approvals.
Key Responsibilities:
- Review loan modifications forms and ensure accuracy and compliance with regulatory requirements.
- Assist loan officers and underwriters with loan processing tasks, including data entry, verification, and file maintenance.
- Conduct regular audit reviews of loan modifications to identify errors, inconsistencies, and compliance issues.
- Follow up with Central Admin on cumulative outages and report repeat errors.
- Analyze audit findings and recommend corrective actions to ensure adherence to policies, procedures, and regulations.
- Develop and update current process documents for Central Administration.
- Prepare reports on audit findings and process improvements.
- Assist with ongoing projects and support team members.
- Work with Business stakeholders and technical teams to manage and update Loan Documents.
Requirements:
- 1-3 years' experience in the Financial Services Industry in a related role.
- Intermediate experience working with Microsoft products, specifically Word, Excel, PDF, and Outlook.
- Analytical and problem-solving skills.
- Ability to think outside the box.
- Excellent attention to detail and accuracy.
- Experience working in a fast-paced environment.
- Ability to multitask and adapt to change.
- Exceptional communication skills (both written and verbal).
Working Conditions:
Operating hours are 8:30 am to 5:00 pm, Monday to Friday, subject to change based on business requirements.
Fast-paced, multiple priority environment.
Considerable computer usage.
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