Field Training Manager

3 hours ago

Richmond Hill, Ontario, Canada F45 Training CP007120 Full time
Job Title: Field Training Manager

We are seeking a highly skilled and experienced Field Training Manager to join our team at F45 Training CP007120. As a Field Training Manager, you will play a key role in supporting the successful opening of new franchised locations and ensuring the ongoing restaurant operations in the field.

Key Responsibilities:
  • Develop and maintain training processes and systems to ensure the successful opening of new locations.
  • Support the development and delivery of training materials, including online staff content, menus, and Limited Time Offer (LTO) content.
  • Work with the Manager, Learning & People Development to develop and deliver the Certified Training Restaurant criteria and documentation.
  • Train Certified Training Restaurant trainers on the franchisee training program and their role.
  • Support franchisees throughout their in-store training, providing Manager, Learning & People Development with verbal and written feedback.
  • Execute selected operational projects, including support of franchise restaurants needing assistance and corporate locations.
Requirements:
  • 3-5 years of food service/QSR related management experience.
  • Post-secondary education in Hospitality, Culinary, or Business Management is an asset.
  • Knowledge and demonstration of effective training techniques, adult learning & delivery methods.
  • Exceptional people development skills and experience.
  • Ability to multitask and perform in a fast-paced, changeable environment.
  • Excellent communication and guest services skills and experience.
  • Proficient in MS Office.
  • Strong organizational and time management skills using Outlook, or other scheduling programs.
Working Conditions:
  • This person must have use of a vehicle and a valid driver's license.
  • Understand that this role is primarily a field role and be able to travel to various locations daily and weekly throughout their designated market.
  • Be able to travel approx. 40% of the time nationally and internationally and have a valid passport.
  • Be able to wear a uniform for their role as a Field Training Manager.
  • Be able to work evenings and weekends and have a flexible schedule.
  • Be able to work long hours at times to meet the requirements of the business.
Physical Requirements:
  • In this role, this person is required to stand for extended periods of time.
  • Lift objects of 40lbs.

We offer a competitive salary and benefits package, including dental care, extended health care, life insurance, and RRSP match. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.

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