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Access Coordination Manager
3 months ago
POSITION SUMMARY
The Access Coordination & Assessment Manager plays a pivotal role in executing and overseeing the Coordinated Access and Assessment initiative within the designated region or area. This position entails providing collaborative leadership to various community partners and stakeholders focused on housing individuals facing homelessness or chronic homelessness, particularly those with multiple barriers. The Manager serves as a vital resource, offering guidance and support to all partners engaged in delivering services and housing to vulnerable populations across multiple communities, emphasizing supportive housing programs.
CANDIDATE PROFILE
The ideal candidate will possess the following qualifications:
EDUCATION & EXPERIENCE:
A bachelor's degree in Public Administration, Business Administration, Social Work, Community Planning, or a related field, complemented by university-level coursework in social service delivery, business development, and community relations. Extensive experience at the community level in fostering relationships and providing leadership to partners and stakeholders in the housing sector for homeless or diverse populations with complex social, healthcare, and behavioral challenges. Significant experience in spearheading the implementation of housing-related programs, identifying training needs, and overseeing regional and stakeholder resources that support program operations. Alternatively, an equivalent combination of education, training, and experience deemed acceptable by the Employer.KNOWLEDGE, SKILLS, AND ABILITIES:
In-depth knowledge of various mental health and addiction housing models. Strong understanding of BC Housing's programs and services related to homelessness. Comprehensive awareness of current social issues, including homelessness, mental health, substance abuse, domestic violence, child protection, and aging. Solid understanding of Housing First principles. Familiarity with government and non-profit agencies within the communities served, as well as the role of community health resources and other social services. Proficient negotiation, conflict resolution, problem-solving, and consensus-building skills. Strong planning, organizational, and time management abilities. Excellent leadership, communication, and interpersonal skills. Capacity to establish and maintain constructive working relationships with housing providers, service organizations, sector groups, community organizations, and government agencies, while providing leadership in resolving issues. Ability to effectively learn and deliver training on relevant assessment tools and program policies. Proficient in presenting program information, conducting training sessions, and providing consultation services and crisis intervention. Capability to independently plan, organize, and adapt to changing workloads. Experience in leading, coaching, and motivating staff within a team environment. Proficient in using computer applications and software, including MS Office (Word, Excel, PowerPoint). Willingness to travel and work occasional evenings. A valid BC Driver's License is required. A criminal record check is mandatory.Indigenous candidates are encouraged to connect with an Indigenous team member within our organization to discuss the recruitment process and our workplace culture.
