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Director of Patient Experience Assessment
3 months ago
Opportunity at PHSA for a Leader in Patient Experience Measurement
We are in search of a committed Leader for Patient Experience Measurement to enhance our services. This pivotal role involves advancing the quality and safety of mental health and substance use services.
Key Responsibilities:
- Direct the creation, execution, and assessment of patient experience initiatives
- Supervise the strategy for measuring patient experiences
- Engage with various stakeholders to ensure goals are achieved
- Educate on principles of patient-centered care
- Oversee project budgets and ensure deliverables are met
Qualifications and Skills:
- Master's Degree in a relevant health discipline
- At least 5 years of experience in a leadership position within the health sector
- Proficient in program evaluation and research methodologies
- Strong communication and negotiation skills
- Dedication to ongoing improvement
- Understanding of patient experience and family-centered care approaches
About the Role
If you are driven to make a significant impact in the field of mental health and substance use, we encourage you to consider this opportunity. Be part of an environment that prioritizes diversity and inclusivity.
