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Retail Operations Coordinator

2 months ago

Toronto, Ontario, Canada Tiffany & Co Full time

Job Summary:

Tiffany & Co. is seeking an experienced Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for delivering exceptional client experiences and driving sales growth in our store.

Key Responsibilities:

  • Lead back-of-house operations, ensuring seamless execution of daily tasks and activities.
  • Provide exceptional client service, partnering with store leadership to drive sales and service excellence.
  • Act as a manager on duty, coordinating order fulfillment, managing inventory, and ensuring operational excellence.
  • Support Company operations efficiency objectives, improving productivity and providing feedback on process changes.
  • Deepen client relationships, driving lifetime loyalty and spend.
  • Elevate in-store experiences, consistently delivering memorable moments and demonstrating passion as a Tiffany brand ambassador.

Requirements:

  • 2-3 years of prior retail experience in retail operations, with comprehensive knowledge of merchandising, client service, administration, and shipping.
  • Strong analytical skills and proficiency in Microsoft Word and Excel.
  • Ability to work retail store hours, including nights, weekends, and holidays.
  • Organized and detail-oriented, with flexibility to perform different tasks based on day-to-day business needs.

Desired Qualifications:

  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.

AODA Statement:

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and provide accommodations throughout the hiring process. If you require an accommodation, please contact us at [insert contact information].