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Vancouver, British Columbia, Canada OpenRoad Auto Group Full timeAbout OpenRoad Auto GroupWe are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to deliver an exceptional customer experience and provide opportunities for growth and development.Job Title: Product Advisor - The BMW StoreWe are seeking a highly motivated and customer-focused Product Advisor to join our...
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Vancouver, British Columbia, Canada OpenRoad Auto Group Full timeAbout OpenRoad Auto GroupAt OpenRoad Auto Group, we're passionate about delivering exceptional customer experiences and building long-lasting relationships with our clients. As a leading automotive retail group in Canada, we're committed to innovation, transparency, and empowerment.Job Title: Product Advisor - The BMW StoreWe're seeking a highly motivated...
BMW Sales Representative
2 months ago
We are a leading automotive retail group in Canada, representing 20 brands across 25 locations. Our mission is to provide exceptional customer experiences and to become the national leader in customer satisfaction.
Job SummaryWe are seeking a highly motivated and customer-focused Product Advisor to join our team at The BMW Store. As a Product Advisor, you will be responsible for providing exceptional customer service, promoting new business, and selling new and pre-owned vehicles.
Key Responsibilities- Provide exceptional customer service by determining each prospective client's vehicle needs and preferences.
- Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks.
- Sell new and pre-owned vehicles, and demonstrate vehicles to customers.
- Understand the terminology of the automobile business and stay up-to-date with technological changes in all products and inventory.
- Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment.
- Use effective closing techniques to sell vehicles and meet sales targets.
- Deliver new and pre-owned vehicles to customers and ensure they understand the vehicle's operating features, warranty, and paperwork.
- Introduce customers to Service Department personnel to emphasize the quality and efficiency of the dealership's service operations.
- Set goals for each month's productivity and plan how to reach those objectives.
- Follow all dealership processes and procedures to ensure excellent customer satisfaction.
- Attend department meetings as required.
- Follow company safety policies and practices, and report any accidents to a Manager/Supervisor.
- Good interpersonal skills and ability to communicate effectively with others.
- Ability to work effectively with all levels of the organization.
- Strong computer skills, including internet and MS Office, with ability to maintain records using a computerized system.
- Effective negotiation skills and ability to make sound decisions.
- A Current VSA MDC License.
- A valid British Columbia Driver's License with a good driving record.
