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HVAC/Hydronic Sales Specialist
2 months ago
Job Summary
We are seeking a highly skilled HVAC/Hydronic Technical Sales Representative to join our team at EMCO Corporation. As a key member of our sales team, you will be responsible for maintaining and growing the heating, ventilation, and air conditioning market.
Key Responsibilities
- Provide exceptional customer service by offering technical product information, recommendations, and installation support.
- Identify customer needs and promote existing and new HVAC products to meet sales objectives.
- Demonstrate comprehensive knowledge of HVAC products and their applications.
- Support customer inquiries with technical guidance on HVAC products and installations.
- Participate in manufacturer installation and trouble-shooting training to ensure competency to support customer partners.
- Troubleshoot and help create solutions for customers when problems arise.
- Build and sustain effective working relationships with vendors.
- Provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targets.
- Examine market opportunities and identify new potential customers.
- Provide recommendations on new products, services, and market trends to customers and the sales team.
- Participate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offerings.
- Understand and follow all safety regulations at all customer locations as well as at the sales office.
Requirements
- Grade 12 diploma or equivalent; College and/or University degree an asset.
- Outstanding customer service, communication, and problem-solving skills.
- Excellent relationship building skills with customers, vendors, and teammates.
- Ability to learn and operate the applicable software system used to process orders.
- Experience working in a fast-paced environment with a strong attention to detail.
- Possess a strong work ethic and a high standard of integrity.
- Ability to work well independently and in a team setting.
- Excellent time management and organizational skills with the ability to meet tight deadlines.
- Possess a valid Driver's License.
- Availability to visit Job sites.
- Able to occasionally travel outside Canada for Manufacturer Training.
Preferred Skills
- Previous experience with or knowledge of hydronics or HVAC products sold at the sales office.
- Ability to use the Internet as a resource to problem solve and find alternative solutions for customers.
- Experience using Infor M3, Word, Excel, and Outlook.
- HRAI, HVAC trades training course certificates or similar qualifications.
