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Homelessness Outreach Specialist

2 months ago

Victoria, British Columbia, Canada BC Housing Full time

Job Summary

The Homelessness Outreach Worker will connect with individuals experiencing homelessness or at risk of becoming homeless in community locations. The successful candidate will have the following:

  • High School diploma plus completion of post-secondary courses in social housing, community development, mental health, trauma counselling and or other relevant discipline
  • Considerable progressive experience in working with individuals experiencing homelessness and poverty on account of physical, mental, or psychological disability, and or, substance use challenges.
  • Sound experience in liaising with government, private and community-based housing providers and working with individuals from diverse socio-economic and cultural backgrounds.
  • Some experience with crisis management and or de-escalation techniques.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.

Key Responsibilities

  • Connect with individuals experiencing homelessness or at risk of becoming homeless in community locations.
  • Aide and assist individuals to navigate housing and related support systems.
  • Collaborate and partner with shelters and supportive housing providers, and homelessness service agencies to ensure an integrated system of supports and services.
  • Support communities to prevent, minimize and or resolve encampments and respond to homelessness through coordination and rapid support for individuals sheltering outdoors.
  • Develop strong partnerships with services providers and community partners.
  • Ability to learn, understand and update BC Housing mandate, programs, and services.
  • Ability to develop and foster trusting relationships with people facing homelessness and multiple barriers.
  • Ability to travel and work periodic evenings and weekends; transportation arrangements must meet the operational requirements of the position.

Requirements

  • Valid class 5 driver's license and satisfactory driving record.
  • Access to a reliable vehicle.
  • Demonstrated ability to empathize when engaging with individuals from diverse socio-economic and cultural backgrounds, a high degree of confidentiality and sensitivity.
  • Demonstrated ability to partner, curious perspective when engaging with a wide array of community partners, including advocates, volunteers, local business owners, neighbours, and community members.