Store Director
1 week ago
Discover Your Potential as a Store Director
As a Store Director at Winners, you will have the opportunity to advance your career by leading a team of dedicated professionals. With a strong focus on customer service, sales growth, and operational excellence, you will be responsible for driving business results and developing your team members to succeed.
Key Responsibilities:
- Lead and Develop Your Team: Directly accountable for recruitment, training, and Associate development, performance, and acts as a role model on delivering positive Associate and customer experience in Store.
- Drive Business Results: Accountability to improve overall store profit, delivering sales results, controlling expenses, and reducing shrink and damage by managing store operations including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving.
- Implement Operational Excellence: Responsible for ensuring TJX Canada programs, procedures, and policies are communicated, adhered to, and executed, to reduce risk and expenses, by reviewing Store reports, conducting store walkthroughs, audits, and establishing program meetings with Associates.
- Develop and Communicate Action Plans: Develop and communicate action plans to Store teams identifying upcoming projects, targets, priorities, company initiatives, events, promotions, or any other store initiatives that require future planning.
- Provide Input on Succession Plans: Provides input on succession plans to meet future needs; includes ensuring each Associate has a development plan that supports their growth and career aspirations.
Requirements:
- Post-Secondary Education: Post-secondary education is preferred; minimum high school education required.
- Management Experience: Minimum 5 years management experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Leadership Skills: Demonstrated management and leadership skills with the ability to act as a collaborative partner and positively influence management and staff to act in the best interest of the Company by providing advice, feedback, and guidance to resolve problems.
- Problem-Solving and Customer Service Skills: Strong problem-solving and customer service skills with the ability to make decisions quickly and prioritize activities and resources in a fast-paced, changing store environment.
- Communication and Interpersonal Skills: Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering, and coaching.
Salary Range: $65,030 - $91,040
Benefits: Eligible Associates can look forward to a one-of-a-kind, inclusive culture, benefits that take effect on the first day, dedicated training and on-the-job resources to enhance development, three weeks' vacation with the option to buy an additional week through the Vacation Trade Program, tuition reimbursement to support career progression, merchandise discount for themselves and eligible family members at all TJX Canada stores, and the Associate and Family Assistance Program to support healthy living.
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