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Medical Office Receptionist

2 months ago


Calgary, Alberta, Canada Dr. Saiyed Professional Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at Dr. Saiyed Professional Corporation. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities
  • Greeting and Directing Patients

You will be the first point of contact for patients and visitors, providing a warm and welcoming experience. You will direct patients to the appropriate department or healthcare provider, ensuring a smooth and efficient flow of patients.

Ordering Office Supplies

You will be responsible for ordering and maintaining office supplies, ensuring that our front desk area is well-stocked and organized.

Scheduling and Confirming Appointments

You will schedule and confirm appointments for patients, ensuring that all necessary information is accurate and up-to-date.

Maintaining Work Records and Logs

You will maintain accurate and detailed records of patient interactions, appointments, and other relevant information.

Answering Telephone and Relaying Messages

You will answer incoming calls and relay messages to the appropriate healthcare provider or staff member.

Performing Data Entry

You will perform data entry tasks, including updating patient records and other administrative tasks.

Providing Customer Service

You will provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.

Requirements
  • Education

You must have a secondary (high) school graduation certificate.

Computer and Technology Knowledge

You must have experience with electronic medical records, MS Office, MS Excel, and MS Windows.

Work Conditions and Physical Capabilities

You must be able to work in a fast-paced environment, work under pressure, and perform repetitive tasks.

Personal Suitability

You must have excellent oral and written communication skills, be organized, reliable, and have a strong attention to detail.

Experience

You must have at least 1 year of experience in a medical office setting, with a strong understanding of medical terminology and procedures.

Working Conditions

This is a permanent position, working 30-35 hours per week. The language of work is English.