Technical Support Agent
5 days ago
**About the Role**
We are seeking a motivated individual to fill the position of Technical Support Agent within our Solutions PME business unit.
**Key Responsibilities**
- Provide technical support to clients to ensure optimal use of Avantage, Acomba, Pronotaire, and/or Procardex products.
- Provide information on product characteristics, usage, and functionality while maintaining positive relationships with clients.
- Document problems encountered and follow up with clients.
**Requirements**
- DEP, AEC, or DEC in accounting or related field.
- Experience in a user support role or relevant experience in accounting.
- Bilingualism (French-English).
- Excellent customer service skills.
**Nice to Have**
- Knowledge of Avantage, Acomba software.
**About Us**
ACCEO Solutions Inc. is committed to diversity and inclusion in the workplace. We encourage applications from members of underrepresented groups, including women, people with disabilities, Indigenous peoples, and visible minorities. If you are a person with a disability, you may be eligible for assistance with the hiring process. We do not use text messages to contact candidates or request confidential information. We encourage all candidates to apply for posted positions and will contact them if their qualifications meet the requirements.
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