Bilingual Financial Services Specialist
1 month ago
We are seeking a highly skilled and bilingual Financial Planning and Advice Expert to join our team at BMO. As a key member of our team, you will provide financial and investment planning and advice to deliver a solution in the best interests of our customers.
Key Responsibilities- Proactively engage with new and existing customers and prospects to provide needs-based assessments and grow loyalty and identify immediate/future opportunities.
- Implement business development strategies to acquire new business through outbound calling campaigns and cultivating branch referrals.
- Engage customers to grow BMO's business by reaching out, generating appointments, and building new relationships within the community.
- Identify opportunities during customer conversations to generate referrals for personal and commercial banking products.
- Support the achievement of sales and performance targets.
- Develop and implement a relationship management plan to meet the needs of clients.
- Respond to customer investment requests to fulfill investment product needs aligned with the customer's goals and refer the customer to partners where appropriate.
- Develop solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
- Break down strategic problems, and analyze data and information to provide insights and recommendations.
- Execute work to deliver timely, accurate, and efficient service.
- Introduce clients to investment strategies and work with clients to set goals and make real financial progress using appropriate guidance tools.
- Probe to understand customer personal investment and banking needs and integrate marketing promotions and programs into customer conversations to provide strategic advice.
- Look for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.
- Maintain current knowledge of personal investment products, practices, and trends and integrate into customer conversations.
- May work at multiple branches and through various channels based on market needs to deliver the desired customer experience and achieve overall business objectives.
- Build effective relationships with internal/external stakeholders.
- Protect the Bank's assets and comply with all regulatory, legal, and ethical requirements.
- Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Languages spoken: French & English.
- Must meet the regulatory / governing body licensing and registration requirements of a Financial Planner in the province or territory of employment.
- Advanced working knowledge of financial industry.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem-solving skills - In-depth.
- Influence skills - In-depth.
We offer a competitive salary range of $44,500.00 - $82,500.00 and a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We are committed to an inclusive, equitable and accessible workplace and strive to help our employees grow and make an impact.
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