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Retail Store Manager

2 months ago

United Counties of Prescott and Russell, Canada JAURA GROUP INC. Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Jaura Group Inc. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and mentor a team of staff members, providing guidance and support to ensure they meet their performance goals.
  • Hiring and Training: Recruit, hire, and train new staff members, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Scheduling and Reporting: Create and manage work schedules, prepare sales reports, and analyze data to inform business decisions.
  • Customer Service: Resolve customer complaints and concerns in a professional and timely manner, ensuring excellent customer satisfaction.
  • Inventory Management: Oversee the receipt, storage, and distribution of inventory, ensuring accurate stock levels and minimizing losses.
  • Performance Reviews: Conduct regular performance reviews with staff members, providing constructive feedback and coaching to improve performance.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a retail management role.
  • Work Environment: Fast-paced environment with tight deadlines and a focus on attention to detail.