Retail Sales Route Supervisor

1 month ago


Merritt, Canada Shell Gas Station Full time
Position Overview

The Retail Sales Route Supervisor plays a crucial role in overseeing the daily operations of sales personnel at Shell Gas Station. This position is responsible for ensuring that the sales team is effectively managed and that customer satisfaction is prioritized.

Key Responsibilities
  • Staff Management: Oversee and guide the sales team, including apprentices and volunteers, to ensure optimal performance.
  • Task Assignment: Allocate duties to sales staff to enhance productivity and efficiency.
  • Recruitment and Training: Facilitate the hiring process and provide training or arrange for training sessions for new employees.
  • Work Scheduling: Develop and implement work schedules to ensure adequate coverage and operational efficiency.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges that may arise.
  • Inventory Management: Organize and maintain stock levels to meet customer demand effectively.
  • Performance Evaluation: Conduct regular performance assessments to ensure team members meet their goals.
Qualifications
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 to less than 7 months of relevant experience is preferred.
  • Employment Type: Permanent position.
  • Work Language: English.
  • Work Hours: 35 to 40 hours per week.


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