Retail Operations Supervisor
1 month ago
The Retail Operations Supervisor plays a crucial role in overseeing daily store activities at Merritt Liquor Store. This position requires a dedicated individual who can manage staff effectively and ensure a smooth operation.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 2 years to less than 3 years in a supervisory role within a retail environment.
- Oversee and direct the activities of sales personnel, including apprentices and support staff.
- Delegate tasks and responsibilities to sales associates to optimize store operations.
- Authorize the return of merchandise as per store policies.
- Develop and implement work schedules for staff to ensure adequate coverage.
- Compile and present reports on sales performance, inventory management, and staffing issues.
- Address and resolve customer inquiries, complaints, and supply shortages efficiently.
- Maintain organized inventory and ensure proper stock levels are upheld.
- Coordinate and supervise the efforts of both paid staff and volunteers.
This role is set in a fast-paced retail environment where the ability to work under pressure is essential.
Personal Attributes- Strong client focus and commitment to customer satisfaction.
- Ability to work collaboratively as part of a team.
- Job Type: Permanent
- Work Language: English
- Work Hours: 40 hours per week
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