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Retail Sales Route Manager
3 months ago
The Retail Sales Route Supervisor plays a crucial role in overseeing the daily operations of sales staff at Shell Gas Station. This position requires a blend of leadership and organizational skills to ensure efficient service delivery and customer satisfaction.
Key Responsibilities- Staff Management: Lead and mentor a team of sales personnel, including apprentices and volunteers.
- Task Allocation: Assign specific duties to sales associates to optimize workflow.
- Recruitment and Training: Facilitate the hiring process and coordinate training programs for new employees.
- Scheduling: Develop and manage work schedules to ensure adequate staffing at all times.
- Issue Resolution: Address and resolve customer inquiries, complaints, and any supply chain challenges that may arise.
- Inventory Control: Organize and maintain stock levels to meet customer demand.
- Performance Evaluation: Conduct regular performance assessments to ensure team effectiveness.
- Administrative Oversight: Supervise office staff and volunteer contributions to enhance operational efficiency.
- Education: Secondary (high) school graduation certificate is required.
- Experience: Previous experience in a supervisory role is preferred, with a minimum of 1 to less than 7 months in a related field.
- Employment Type: Permanent position.
- Language Requirement: Proficiency in English is essential.
- Work Hours: Expected to work between 35 to 40 hours per week.
