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Toronto Harbor Tour Guide
2 months ago
About Hornblower Cruises and Events
Hornblower Cruises and Events is dedicated to providing exceptional experiences on both land and water. With a diverse portfolio of brands, we host millions of guests annually.
Cruise Tour Guide - Toronto HarborWe are currently seeking a passionate and knowledgeable Cruise Tour Guide to join our team in Toronto. As a key member of our onboard experience, you will have the opportunity to share your love of history and create unforgettable memories for our guests.
What You'll Do:- Deliver exceptional customer service by following our established service standards.
- Present engaging and informative historical narratives about Toronto during our harbor cruises.
- Interact with guests, fostering a welcoming and enjoyable atmosphere onboard.
- Assist with boarding procedures and answer passenger inquiries promptly and courteously.
- Collaborate effectively with the onboard team to ensure a seamless and memorable guest experience.
- Participate in safety drills and adhere to all relevant regulations.
- A genuine passion for history and storytelling, with the ability to present information clearly and engagingly.
- Excellent communication skills and a warm, approachable demeanor.
- The ability to thrive in a fast-paced environment and maintain composure under pressure.
- Flexibility to work weekends and holidays as required.
- A commitment to delivering consistently high-quality tours and exceeding guest expectations.
