Tour Guide

4 weeks ago

Toronto, Ontario, Canada Splendid Canada Travel Full time
Tour Guide Job Description

Splendid Canada Travel is seeking a skilled Tour Guide to lead our clients on unforgettable journeys across Canada. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless travel experience, and showcasing the beauty and charm of our country.

Key Responsibilities:
  • Confirm transportation and accommodation reservations to ensure a smooth itinerary
  • Collect administration or entrance fees, and coordinate recreation activities to enhance the client experience
  • Describe points of interest, answer questions, and supply information to clients, providing a unique perspective on Canada's history, culture, and landmarks
  • Resolve itinerary and other problems promptly, ensuring client satisfaction and loyalty
  • Ensure and monitor luggage transfers, and assist clients with check-in procedures for accommodation and/or transportation
  • Utilize microphones or other communication devices to provide directions and other pertinent information to visitors
  • Attend to international border crossings, and coordinate activities with local tour guides or leaders of performance groups
  • Provide information on tipping customs, currency exchange rates, metric conversion, and other details to enhance the client experience
  • Assist clients/guests with special needs, and conduct guided tours of museums, gallery exhibitions, and historical, heritage, and other sites
  • Transport or escort individuals or groups on tours of cities, waterways, and industrial and other establishments
Tour Focus:
  • Foreign countries
  • Sightseeing
  • Bus tours
Requirements:
  • 1-2 years of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Physical stamina to handle walking and standing for extended periods
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a diverse range of clients and destinations

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