Automotive Service Manager

3 weeks ago

Ottawa, Ontario, Canada Otto's Service Centre Ltd. Full time
Job Title: Automotive Service Manager

We are seeking an experienced Automotive Service Manager to join our team at Otto's Service Centre Ltd.

Job Summary:

The Automotive Service Manager will be responsible for leading our service team, ensuring excellent customer service, and driving sales growth. This is a challenging and rewarding role that requires strong leadership skills, a passion for the automotive industry, and a commitment to excellence.

Key Responsibilities:
  • Lead and manage the service team to achieve sales and customer satisfaction targets
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and control daily operations, including staff scheduling, inventory management, and budgeting
  • Recruit, train, and develop staff to ensure they have the skills and knowledge required to deliver exceptional customer service
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Collaborate with other departments to ensure seamless communication and coordination
  • Ensure compliance with all relevant laws, regulations, and company policies
Requirements:
  • 5+ years of experience in a similar role
  • Proven track record of success in leading and managing a team
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Valid driver's license and a clean driving record
What We Offer:
  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Free parking and a wellness program

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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