Retail Store Supervisor

2 weeks ago

Delta, British Columbia, Canada 1242052 BC Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1242052 BC Ltd. as a key member of our retail operations.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring excellent customer service and sales performance.
    • Lead by example, demonstrating a strong work ethic and commitment to achieving sales targets.
  • Operations and Administration
    • Assign sales staff to duties, ensuring optimal coverage and productivity.
    • Authorize payments, manage inventory, and maintain accurate records.
    • Prepare and submit reports on sales volumes, merchandising, and personnel matters.
  • Customer Service and Sales
    • Provide exceptional customer service, resolving issues and addressing customer concerns.
    • Sell merchandise, promoting products and services to customers.
  • Team Development and Training
    • Recruit, train, and develop sales staff, ensuring they have the skills and knowledge to excel in their roles.
    • Provide coaching and feedback to staff, helping them to improve their performance.
  • Security and Safety
    • Ensure a safe and secure working environment, adhering to company policies and procedures.
    • Maintain basic security clearance and ensure compliance with company security protocols.
  • Transportation and Travel
    • Use own transportation to travel to and from work, as well as to attend meetings and training sessions.
  • Work Environment and Physical Demands
    • Work in a fast-paced retail environment, withstanding pressure and meeting deadlines.
    • Stand for extended periods, with a combination of sitting, standing, and walking.
  • Personal Qualities and Skills
    • Demonstrate accuracy, client focus, and excellent communication skills.
    • Show flexibility, initiative, and the ability to multitask.
    • Be organized, reliable, and a team player.
    Requirements
    • 1-2 years of experience in a retail supervisory role.
    • Secondary (high) school graduation certificate.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Basic security clearance.
    • Own transportation.
    What We Offer
    • Free parking available.
    • Permanent employment.
    • 40 hours per week.
    • English language of work.

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