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Senior Business Analyst

2 months ago


Old Toronto, Ontario, Canada iPartner Consulting Full time
Job Title: Senior Business Analyst

We are seeking a highly skilled Senior Business Analyst to join our team at iPartner Consulting. As a Senior Business Analyst, you will play a key role in driving business improvement and innovation through the analysis and implementation of business solutions.

Key Responsibilities:
  • Develop comprehensive documentation and support materials for Program Areas to integrate with identity providers like Okta.
  • Lead business analysis efforts for systems utilizing Software as a Service (SaaS) solutions in Identity and Access Management.
  • Facilitate sessions within the Identity and Access Management domain with SaaS vendors and technology teams to evaluate the feasibility of leveraging and customizing SaaS features.
  • Document business requirements in a manner that enables I&IT solutions to be determined and implemented by SaaS vendors.
  • Support the adoption of Public Secure and the onboarding of Program Areas.
  • Apply re-engineering concepts to drive business improvements and SaaS customizations through innovative and cost-effective service delivery approaches.
  • Collaborate with technology teams to develop usability forecast models by analyzing historical usage trends against various identity and access management use cases.
  • Lead and conduct business analysis activities at various levels of detail with technology, cybersecurity, and privacy teams as required.
  • Design robust processes for requirements gathering, including Joint Application Design (JAD) sessions, interviews, and mock-ups.
  • Perform business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
  • Monitor progress, resolve issues, and provide regular updates to management and stakeholders.
  • Develop performance measures and traceability matrices for evaluating business analysis efforts and conduct follow-up activities.
  • Provide project updates to the Project Manager, identify project issues and risks, and escalate them to the project manager when necessary.
  • Collaborate closely with the Product Owner, Project Manager, and Systems Analysts to ensure project objectives are met.
  • Facilitate design discussions and issue resolution with client groups.
  • Support testers by clarifying requirements and validating test scenarios and cases.
Requirements:
  • Business and Functional Requirements Gathering and Documentation (30%):
    • Ability to document business and data requirements into specifications sufficient for designing appropriate technology solutions.
    • Experience with a wide range of methods, tools, and techniques for business analysis such as business functional modelling, business event modelling, and business process mapping.
    • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
    • Ability to provide a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
    • Interact with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
    • 10+ years experience in a business analyst capacity participating in various stages of the project lifecycle.
    • Experience conducting requirements gathering workshops and developing documentation.
    • Demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Model Flows, and Logical architecture artifacts, among other deliverables.
    • Experience identifying and documenting testing plans, schedules, and cases. Supporting testing resources and clarifying expected outcomes.
  • Project Management and Leadership Skills (35%):
    • Knowledge of project management methodologies, principles, and practices.
    • Ability to work independently and influence others.
    • Actively participate and engage in discussions related to project strategies, approaches, and deliverables.
    • Ability to identify resource requirements and create plans and schedules to meet deliverables.
    • Demonstrated experience reporting on progress of deliverables, milestones, issues, and risks to various audiences, including steering committees and formal status reporting.
  • Communication and Interpersonal Skills (35%):
    • Written communication skills to prepare various technical materials, business cases, research findings, reports, and procedures.
    • Meet with stakeholders and assess needs and gain clarification where required.
    • Lead and facilitate discussions with vendors, client ministries, other project team members, and management.
    • Experience creating presentations and presenting to executive steering committees responsible for project oversight and decision-making.