Bilingual Customer Service Representative
1 month ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Mississauga, ON. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone and email, processing orders, and resolving customer inquiries in a timely and professional manner.
Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process orders and ensure accurate and timely delivery
- Work closely with health professionals to provide excellent customer service
- Meet or exceed performance metrics and KPIs
- Fluent bilingual (French and English) communication skills
- Minimum 1 year of call center experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Competitive hourly wage of $25
- Hybrid work model with 2 days of remote work and 3 days of in-office work
- Opportunities for growth and advancement within the company
- Excellent training and support
Randstad Canada is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace for all employees and candidates. If you require any accommodations during the application or interview process, please let us know.
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